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Depot

Sage Office Products   ( 800) 852-4111 Fax: ( 610) 749-0949  E-mail:info@sopco-online.com

S E C T I O N S

C O N T E N T S

 

Per-Call
On-site service as required, billed per incident

 

Contract
An  annual charge  for unlimited service calls

 

Depot
Send machines  to our  facilities for repair

 

Reporting
 Sample service  reporting available to our commercial customers

 

Billing
Traditional, electronic, and customized invoicing

 

Sage Office Products
Toll-free 800-852-4111
In Pa       610-749-0899
Fax          610-749-0949
E-mail:
info@sopco-online.com

Overview

Outside of our service area?  Machines can be sent to us for repair. Most repairs are completed within 48 hours.

  Key Benefits

  • Flat - rate labor charge
  • No repairs made without your approval
  • Minimal charge if not repairable or not approved

Services Provided

Evaluation

Equipment will be inspected and tested, and the customer will be contacted with an estimate. A minimum labor charge will be applied if customer  chooses not to proceed with repair.

 Comprehensive repair

Pending customer's approval, machine will be repaired, thoroughly tested, cleaned, adjusted to factory specifications and carefully  packed for shipment.

Warranty

 All repairs are warranted for 30 days, parts for 90 days.

Contact our Service Department for eligibility, packing and shipping instructions

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 ©Copyright 2001 Stationery Service & Supply Co., Inc.  All rights reserved. All trademarks are the property of their respective owners.