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Reporting

Sage Office Products   ( 800) 852-4111 Fax: ( 610) 749-0949  E-mail:info@sopco-online.com

S E C T I O N S

C O N T E N T S

 

Per-Call
On-site service as required, billed per incident

 

Contract
An  annual charge  for unlimited service calls

 

Depot
Send machines  to our  facilities for repair

 

Reporting
 Sample service  reporting available to our commercial customers

 

Billing
Traditional, electronic, and customized invoicing

 

Sage Office Products
Toll-free 800-852-4111
In Pa       610-749-0899
Fax          610-749-0949
E-mail:
info@sopco-online.com

Overview

All of our customers, large and small, receive the full benefits of our computerized sales, service, and dispatch systems. All customer and  equipment  information is maintained in our database, linking all sales and service transactions and providing for custom reporting.
Our specialization in the banking field has given us the opportunity to tailor  our systems to  meet the unique needs of large organizations with multiple locations. We can create customized summary billing reports, containing billing information for each individual location.
Some of our  larger customers also  take advantage of our EDI capabilities, exchanging information electronically. 

Reporting Services Available:

To assist our customers in maintaining and  analyzing their equipment  population, we can provide the following reports:

  • Machine population - assets listed by model, type, location, or contract
  • Individual machine service histories
  • Service analysis - repair statistics for a specific model or location
  • Summary billing - periodic expense summary per your criteria
  • Automatic notification of expiring warranty on new equipment
  • We can also create customized reports upon request.

 

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