All of our customers, large and small, receive the full benefits of our computerized sales, service, and dispatch systems. All customer and
equipment information is maintained in our database, linking all sales and service transactions and providing for custom reporting.
Our specialization in the banking field has given us the opportunity to
tailor our systems to meet the unique needs of large organizations with multiple locations. We can create customized summary billing reports, containing billing information for each individual location.
Some of our larger customers also take advantage of our EDI capabilities, exchanging information electronically.
Reporting Services Available:
To assist our customers
in maintaining and analyzing their equipment population, we can provide the following reports:
- Machine population - assets listed by model, type, location, or contract
- Individual machine service histories
- Service analysis - repair statistics for a specific model or location
- Summary billing - periodic expense summary per your criteria
- Automatic notification of expiring warranty on new equipment
- We can also create customized reports upon request.